IT SERVICE MANAGEMENT IN ITIL -- Service Management defined as a set of specialized capabilities for delivering value to customers in the form of services. ITIL is a framework for IT Service Management. ITIL Service management implement Good practices that have withstood the test of time. Good Practices may come from a number of sources including : Standards ,Public frameworks ,Academic research ,and Proprietary knowledge.
Friday, October 7, 2016
Sunday, September 25, 2016
ITIL: Best Practice IT Service Management
ITIL IT SERVICE MANAGEMENT -- ITIL is the most widely adopted guidance for IT service
management worldwide. ITIL was created by experts who incorporated the learning experiences and practices of leading organizations, ‘best-inclass’ practitioners and IT service providers from around the world. Adopting good practice can help a service provider to create an effective service management system. Good practice is simply doing things that have been shown to work and to be effective.
management worldwide. ITIL was created by experts who incorporated the learning experiences and practices of leading organizations, ‘best-inclass’ practitioners and IT service providers from around the world. Adopting good practice can help a service provider to create an effective service management system. Good practice is simply doing things that have been shown to work and to be effective.
Thursday, September 22, 2016
What is IT service Management (ITSM) ?
IT SERVICE MANAGEMENT -- IT Service Management is a general term that describes a strategic approach for designing, delivering, managing and improving the way information technology (IT) is used within an organization. IT service management (ITSM) refers to the entirety of activities , directed by policies, organized and structured in processes and supporting procedures that are performed by an organization to plan, design, deliver, operate and control information technology (IT) services offered to customers.
Labels:
COBIT,
IT Governance,
IT Management,
IT Service Management,
ITIL,
ITSM
Friday, August 5, 2016
Integrating ERP With Social Media
INTEGRATING ERP WITH SOCIAL MEDIA -- Over the past years, organizations have been looking for ways to integrate social media in their ERP software applications. This integration needs to work both ways. You need to be able to search conversations and other social media data quickly so you can determine who said what to who and when they said it. ou also need to be able to link any object in the application freely with social media conversations
Wednesday, August 3, 2016
How To Setup Odoo CRM Module
HOW TO SETUP ODOO CRM MODULE -- Odoo CRM Module is sales management tool that is really efficient and can be well organized. User can have a clear overview of their sales pipeline, meetings, revenues, and more.Odoo CRM is not only a powerful tool to achieve sales goals with structured activities, performance dashboard, next acitivities and more. Odoo CRM module also can Use leads to get in the system unqualified but targeted contacts . Those leads can then be converted into opportunities.Odoo also can Manage phone calls from Odoo CRM by using the VoIP app. Call customers, manage a call queue, log calls, schedule calls and next actions to perform.
Odoo CRM Module Terminology
ODOO CRM MODULE TERMINOLOGY -- In the last article we have explained the features of Odoo CRM Module and CRM Module function. Odoo CRM Module not just CRM software but it is able to meet specific customer needs thanks to the flexibility of its object oriented framework (OpenObject). Manage your sales funnel with no effort. Attract leads, follow-up on phone calls and meetings. With Odoo CRM Module you can Analyse the quality of your leads to make informed decisions and save time by integrating emails from all your contacts directly into the application.
Monday, August 1, 2016
Odoo CRM Module Overview
ODOO CRM MODULE OVERVIEW -- Odoo offers a powerful CRM application that is quite flexible and get be configured to handle a variety of tasks. Customer Relationshim Management (CRM) software plays a very vital role in any organization since it allows you to track all your sales and leads pipeline to make powerful business decisions. You can easily manage leads, followup on phone calls and meetings, analyse your data for informative decisions, integrate emails and many more through Odoo CRM Software.
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