Service Management In ITIL

IT SERVICE MANAGEMENT IN ITIL --  Service Management defined as  a set of specialized capabilities for delivering value to customers in the form of services. ITIL is a framework for IT Service Management. ITIL Service management implement Good practices that have withstood the test of time. Good Practices may come from a number of sources including : Standards ,Public frameworks ,Academic research ,and Proprietary knowledge.

ITIL: Best Practice IT Service Management

ITIL IT SERVICE MANAGEMENT -- ITIL is the most widely adopted guidance for IT service
management worldwide. ITIL was created by experts who incorporated the learning experiences and practices of leading organizations, ‘best-inclass’ practitioners and IT service providers from around the world. Adopting good practice can help a service provider to create an effective service management system. Good practice is simply doing things that have been shown to work and to be effective.